Talk from the Top Bindery and Mailing

It's All About the Customer

Integrating bindery and mail into printing services is all about providing the customer with a finished product, according to Dan Michalski, director of Digital Publishing and Printing for the University of Wisconsin's Department of Information Technology, in Madison.

"Our management has good technical values from previous commercial experiences, and using quality commercial equipment to build strong capabilities puts us in the driver's seat," says Michalski. It has also helped put his in-plant in the Top 50's number 36 spot.