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“Of course, the price has to be low enough; most customers don’t want to spend anything, but really want to lower labor costs. For most, if they can earn back the cost in 18 months, it’s easy to get the purchase approved.
“Customers also ask for ways to increase productivity, and if they come to us without preconceived notions, it’s easier to suggest solutions. Some customers tried the first PUR adhesive several years ago and had bad experiences, so now they want to stay away, but there have been big improvements over the years.”
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