What Makes an In-plant Successful?
Hint: It isn’t low prices. Be motivated by service to your organization more than profit to your unit.
"I take care of my people, my people take care of my customers, my customers take care of my shareholders."
That's it. No convoluted mission statement. Nothing about being the best run bank in the country, and nothing about being the biggest bank in the country. He ran his bank using the simple plan above, and the rest just happened.
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