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The presentation was given, and the decision was made. We emerged as champions again.
We survived…for now.
The Proof's In The Documents
How did we survive again? Documentation. Fortunately, we had the documentation to justify our claims of better pricing and service compared with that obtained in the commercial world. We documented every job sent outside. Sometimes we sent work outside just to compare service levels and costs. If you are thinking, "I don't have time for all that," you had better think again. My advice to you is: Take the time now—or you may have lots of time later.
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