Surviving And Thriving

"Schwab has an excellent intranet, which we call the 'Schweb.' It's used nationally to connect some 20,000 employees," Geyer explains. "Because the intranet is already in place, it's a great way for us to communicate with our buyers."

Those buyers are exclusively from Schwab, since the in-plant doesn't insource printing. Unfortunately, Geyer adds, the in-plant must compete with Schwab's commercial print vendors.