Supporting The Top Line

The in-plant can be a significant contributor to cost reduction and to the improvement of the organization's bottom line. Assuming those financials work, additional tools the in-plant can use to support the mission of the organization must be determined.

Talk to customers about how new initiatives or difficulties affect them. This may show you how the in-plant can provide even greater value to the organization. You don't want your in-plant to be viewed as simply an expense. Instead, become both a solution provider and a partner to your customers.