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• Is there a formal workflow?
• Are efficiency measurements being utilized properly?
• What is the level of employee expertise and commitment?
• Are you effectively utilizing installed technology?
• Is management using financial numbers to make decisions?
• Are you monitoring your P & L?
• Are you monitoring your key indicators (labor, equipment utilization, overtime, waste and re-do's)?
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- Companies:
- IKON Office Solutions
- Xerox Corp.
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