SUPDMC Conference
• Do you have adequate customer service staff?
• Do you provide ongoing training for your customer service staff?
• Do operations meet the daily needs of customers?
• Do you have a way of tracking projects, turnaround times, waste, inventory, re-do's and equipment utilization?
• Do you provide a scheduling system or process? How is it used?
- Companies:
- IKON Office Solutions
- Xerox Corp.
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