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Take Brigham Young University, for example. The Provo, Utah, school merged its copying, printing and mail services more than two years ago and continues to make improvements that add up to tremendous cost savings for BYU. Thom Roylance, assistant director of the Print and Mail Production Center at BYU, says the department employs 60 full-time employees and more than 230 students. With an annual budget of $12 million, BYU processes a large number of mailings over the course of a year.
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