Steps to In-plant Success

First, build trust. You need a solid foundation. Those who report to you need to respect you and know that you are there to support them to get their job done. That can come in a number of ways.

First and foremost, always listen, be objective and allow them to grow and develop through training. Let them out of their comfort zones. Encourage cross training. Empower them to make decisions. Reward good behavior. And never penalize someone for making a bad decision. I would rather someone make the wrong decision than not make a decision at all. At least you have a 50/50 chance when you empower people to make decisions. When they stumble, they learn, grow and become better team players for it. Once you build a strong team, a strong foundation, you're good to go. Direct subtly, direct judiciously, provide support and reward all positive efforts.