Web-to-print
 Streamlines Workflow at Steelcase

"Jobs came to the print shop in every way you could imagine, with varying degrees of accuracy of the instructions," recalls Al Schmidutz, manager of Global Output Services. This made it very difficult to maintain a fast, efficient workflow.

At first, the in-plant attempted to tackle these problems through a homegrown job submission tool; however, the internal tool struggled to keep up with customers' requirements. The ability to provide accurate production reports and submit customized, variable output remained limited. The need for a viable job submission solution, coupled with cost accounting capabilities, became critical.