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Grega says one of the most important benefits of a chargeback system is that it allows her in-plant to know almost exactly how long it will take to get a return on investment for a new piece of equipment. For the management at Progressive, that's essential information.

"We have to develop a cost-benefit analysis based on a company template, and we're limited to a two-year payback," she says. "If we want to get a piece of equipment that will take four years to pay back, we can't do it."