Start Charging Back

In addition to increasing labor costs, Anderson says new equipment also affects those final prices. When breaking even is the name of the game, he says, operating under a chargeback system makes an in-plant very good at it.

The Cost Of Doing Business

The in-plant at Progressive Insurance Co. has been operating a chargeback system for as long as Jan Grega, manager of Corporate and Creative Services, can remember—and she's been working there for 25 years.