Start Charging Back

"A chargeback system forces you to look at your budget more closely," he says, explaining that each department under his jurisdiction is referred to as a "recharge center."

Breaking Even

With 61 employees to oversee in the printing area alone (Anderson is responsible for a total of 10 departments), he says accounting for every dollar is very important. A mandate to break even compels the in-plant to use data collected through the recharge centers to decide what prices ought to be.