Start Charging Back

The Educated Customer

"One of the biggest benefits of running a chargeback system is that, for an effectively run in-plant, it involves accountability controls both for the service provider and for the customer," Blakely says.

He explains that once his customers began seeing a dollar amount subtracted from their own bank accounts, they became far less likely to order jobs wastefully, and they have paid extra attention to the in-plant's advice regarding how to run a job as inexpensively as possible.