Southern Expansion

"We cross-train in all areas," Chapman stresses. "Our press operators can run the digital imagesetter as can the bindery workers. It's important for them to be able to use every machine."

A new feature the in-plant is offering its customers is on-line tracking of job orders from anywhere in the world through Smart Path. This is vital since the in-plant provides printing for customers from all around the globe. Chapman says this helps with customer service and gives customers a way to check for themselves the status of the jobs they have ordered.