Southeastern University Printing and Digital Managers Conference (SUPDMC) brings 30f managers to Nashville

By Bob Neubauer

Eric Kempton, of Océ North America, wrapped up the first day with tips on how in-plants can better sell their value to customers. Come to every customer meeting armed with solutions, he advised—but ask a lot of questions before you offer them.

Tuesday's sessions began with Jerry Sampson, of xpedx, discussing how upper management analyzes whether to invest in its in-plant, and which criteria in-plants need to focus on. He was followed by IPG Editor Bob Neubauer, who gave a presentation on how in-plants can add value. He went over numerous new services he has seen in-plants adding to enhance their value.

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Bob Neubauer Author's page

Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.

SUPDMC Brings Dozens of In-plants Together in Nashville