SUPDMC Brings Dozens of In-plants Together in Nashville
Eric Kempton, of Océ North America, wrapped up the first day with tips on how in-plants can better sell their value to customers. Come to every customer meeting armed with solutions, he advised—but ask a lot of questions before you offer them.
Tuesday's sessions began with Jerry Sampson, of xpedx, discussing how upper management analyzes whether to invest in its in-plant, and which criteria in-plants need to focus on. He was followed by IPG Editor Bob Neubauer, who gave a presentation on how in-plants can add value. He went over numerous new services he has seen in-plants adding to enhance their value.
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
