Show Off Your Skills

"I truly believe that because I took the test I was appraised more favorably" by upper management, says Dalton, manager of Document Services at American United Life Insurance in Indianapolis. Dalton is also a Certified Mail Manager (CMM), another certification given by the IPMA.

Niki Steenhoek, communication resources manager at Pioneer Hi-Bred International, a Johnston, IA-based insurance company, also has both her CGCM and CMM. She says she was promoted since taking her test in 1996. In addition to overseeing printing, she now supervises a creative team and the photo laboratory. Obtaining her CGCM and CMM gave Steenhoek the "overall knowledge I needed to run my shop efficiently," she confides.