'Show Me' State Shows Off

The state of Missouri's 57-employee in-plant, located in Jefferson City, had never opened its doors or given demonstrations before, but Judd says he had his ear to the ground and the time had come.

"Our customer service representatives were telling us that they were getting a lot of questions about variable data and mailing," says Judd. "I said, 'Well, we've never really hosted an official open house, and we need to.' "