Managing for Survival
The common thread running through these stories is that none of them have anything to do with print shop performance, but they have everything to do with survival. As managers we must be sensitive to these influences and develop ways to deal with them before they rise to the level of becoming a threat. We have to keep our ears to the ground and react when we hear something threatening.
- People:
- Guru Tom Peters
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.
