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A Partnership In New Opportunity
At John Hancock Financial Services, in Hyde Park, Mass., customers of the Document Solutions Group can arrange to have their document scanning done at the same time they bring their print projects in.
"In conjunction with [our imaging and records management] group, what we're able to do is provide a single contact for people to begin," explains Scott London, general director. "Most companies have to deal with multiple providers—be it a design shop, a commercial print firm, a variable-text or mail house, a pre-sort shop—and then go and deal with another company to help with the records retention, archival and retrieval. Our customers…are able to do all of that work just by contacting Bev's staff."
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