Savings In Black And White

One of the first big benefits of bringing in the Xerox was that Kratz's customers could now send files to the in-plant electronically.

"They send it via e-mail, or if it's a really large file, we have a shared folder they can put it in," she says.

Black-and-white printing accounts for 80 percent of the workload at the Merck in-plant, with the other 20 percent going to color devices, like the Xerox DocuColor 2060 and a pair of DocuColor 12s. Kratz says that demand for color has remained steady over the past few years, but she has not seen much demand for printing black-and-white jobs in color.