Savings In Black And White

"I asked companies to give me references in my area, and I went to visit them," he says. Roger then asked those buyers to talk about response times for service calls and the quality of the service on the printers.

"I even got to look at the service records right on the machines," he reveals.

"It's been a tough year,"" she says. "A lot of departments have been asked to cut back on their spending and this is one way that they can do it."