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"It's giving information feedback to our customers," he proclaims. "It improves that communication link with the customer. Today they want to be able to get their jobs back as soon as possible. Jobs that used to take three weeks now need to be completed in five days or less. This enables us to meet tighter and tighter deadlines. Plus, as desktop publishing has become more and more prevalent, customers expect to be able to order online."
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- People:
- Liam McGuigan
- MILLER
- Places:
- San Diego
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