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The credibility of the in-plant strengthens when customers realize they can look to the in-plant to simplify the printing process, supply job costs and analyses, and obtain advice and options for the most cost-effective means to complete jobs. When necessary, the in-plant can deliver competitive quotes to customers for completing jobs in-house versus outsourcing. If in-plant and outsourcing job costs match, the benefits of security, fast turnaround and customer knowledge should favor the in-plant.
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- Companies:
- Xerox Corp.
- People:
- Steve Jarvis
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