Information about in-plant capabilities and frequently asked questions (FAQs) can be placed on the company intranet, included in in-plant capabilities brochures, used in mouse pad inserts and posted to bulletin boards around the organization.
Make Your Shop Easy To Use
But signs and banner advertisements do little good if the in-plant is not easy to use. One way to ensure ease-of-use is to network users to the in-plant for quick and easy job submission via electronic job tickets. Another way is to invite potential customers to visit the in-plant to learn more about the facility and its capabilities. In-plants should consider hosting informational overview seminars to eliminate any mystery that may surround the in-plant's existence. This personal interaction with customers raises awareness of in-plant employees as printing advisors.
- Companies:
- Xerox Corp.
- People:
- Steve Jarvis