Managing by the Numbers
As hard as the past couple of years have been on in-plants, the next few years don't look much better. If anything they may be worse. As funding streams shrink, stimulus money dries up and commercial competition continues to grow, corporate management and public sector administration will keep on looking for savings. Trade groups and professional organizations focused on print and graphic arts, as well as commercial printers, have been throwing us under the bus for years, arguing that profit-driven companies are more efficient and can reduce their document sourcing spend.
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.
