Publishing Services at the City of Los Angeles recently celebrated its 100th Anniversary with an open house for customers.

By Joe Ranoia

Avoiding the Habits of the Past

“I don’t want people to go back and say ‘Well, what did we do last time?’ ” Leighton admits. “I have to get them into that whole mentality of saying ‘What can we do today? What’s the best way to do this today?’ Not ‘How did we print it last time?’ It’s the kiss of death in private industry…and it should be the same here.”