Publishing Services at the City of Los Angeles recently celebrated its 100th Anniversary with an open house for customers.

By Joe Ranoia

Leighton has worked hard to instill that sense of craftsmanship since his arrival to Publishing Services in 1998. Admittedly there were hurdles to overcome at that time.

“Turnaround time was horrible,” Leighton admits. “And the perception was that there wasn’t a problem. So I couldn’t do any kind of marketing or PR work until we started fixing some of those problems. And we did that right away, and within the first year we were up to 80 percent on-time delivery with a 10-day turnaround time. Now, it’s common practice to turn work around in 24 hours, 48 hours. But with the DI it’s possible, with reprographic equipment it’s possible, with CTP it’s possible.”