Publishing Services at the City of Los Angeles recently celebrated its 100th Anniversary with an open house for customers.

By Joe Ranoia

“Showcasing our equipment, our capabilities, not only reinforces that but also helps identify who they talk to over the phone,” he says. “You put a face with the name.”

Big Turnout

If making the client feel important was the goal, the in-plant certainly succeeded, as nearly 200 guests toured the facility. In the crowd was Bruce Gillman, director of Public Information for the City of Los Angeles. His department uses the in-plant for its newsletter and is looking to add its annual report to the job docket.