Printing Secrets At The CIA

"When you compete with the private sector, you have to be as lean and mean as they are," notes Krauss.

Bringing in new business through insourcing has become an important focus of IPS. Last year the in-plant generated $1.2 million in sales from outside work. Its chief marketing officer, Jenny Gregory, is working hard to increase that figure by bringing in additional customers. IPS has already made contact with the new Department of Homeland Security, for example, and done a few small jobs for the Cabinet-level agency.