Printing For Publishers

"Nobody's got a mandate to deal with us," says Ed Evans of his customers at Rowman & Littlefield Publishing Group, in Blue Ridge Summit, Pa. "If we can't meet the deadlines, they just go somewhere else."

Evans manages the seven-employee Printing & Mailing Services department, printing the direct mail, flyers and catalogs that help sell the company's titles. With universities among the company's clients, Evans says work picks up in August and again in December before semesters begin.