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Here's one idea for a customer rewards discount program that may help drive both sales and profits. After sending you a certain dollar amount of work per fiscal quarter (say, $25k), enrolled customers get a discount "credit" that's a percentage of what they spent. They can apply this credit to any job they send you within the next six months. If you like this idea, consider rewarding clients that reach predetermined spending "tiers" with escalating reward credit values.
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