Print Management Adds Value in Torrance
Since adding a print management solution, the City of Torrance's Central Services department has improved its workflow, job tracking abilities and ease of use for customers.
"We're doing a lot of posters that are mounted onto foam core," Pinela says. Banners are another popular item.
The in-plant has moved into other areas as well, such as scanning documents for archival and converting forms into fillable PDFs.
Path to Print Management
The in-plant's path to a print management software solution was a long one. Pinela's main objective was to implement an online order submission process for improved customer convenience and service. He also wanted to free up the print staff from having to manually fill out work requests and handle the high volume of customer phone calls.
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