Print Management Adds Value in Torrance
Since adding a print management solution, the City of Torrance's Central Services department has improved its workflow, job tracking abilities and ease of use for customers.
When Gerry Pinela took over as supervisor of Central Services for the City of Torrance, Calif., in June of 2007, the job submission process at the nine-employee in-plant was somewhat laborious. Customers filled out a three-part NCR form, and then the staff manually entered the job information into an Excel spreadsheet. The manual process was time consuming and lacked the tracking and reporting capabilities Pinela needed to effectively manage the workflow.
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