Postmaster General to Congress: Be Flexible

There are areas where we can act within the law, and we have been very aggressive in these areas. Since 2006, we have reduced the size of our workforce by nearly 200,000 career employees—that’s a 28 percent reduction without layoffs. We have consolidated more than 300 mail-processing facilities. We are in the process of modifying hours of operation at 13,000 Post Offices. We have eliminated 21,000 delivery routes. These actions have bent the cost curve and reduced our annual cost base by $15 billion dollars.