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• Two managers shared how they have enhanced revenue through new services. At the University of Arkansas, Theresa Hatcher has worked with IPMA Marketplace to sell promotional items, like personalized key chains, pencils, cups, etc., to departments and groups. This generated sales of $119,292 between January and March, and profit of $20,279. At Iowa State University, Gary Boyd found new revenue by producing architectural drawings, earning $435,000 in the first 15 months. Architects post PDF files of plans and the in-plant retrieves and prints them.
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