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• Ever since Millersville University brought both Print and Mail Services under her jurisdiction a few years ago, Barbara Buchanan has worked to enhance mail with new equipment that would save the university money. She got customers to support her request for an ink-jet printer and postal software, additions that saved thousands after implementation. By making sure the print staff understands postal rules, her operation has also caught design errors that might have led to expensive postal fees had they been printed.
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