Performing Under Pressure

At U.S. Bancorp Piper Jaffray, an investment banking firm dealing in stocks, securities and mutual funds, confidentiality is a major concern for the in-plant. Convenience copiers have been put in all departments to avoid intermingling of reports between employees.

"Confidentiality is very big—not only from the public but internally, as well," says Dave Schleuter, vice president of printing services for the Brooklyn Center, Minn., in-plant. Schleuter reveals he has built a "wall" of privacy to ensure that no information is leaked from his shop.