Penn State-Competition In Happy Valley

"Xerox and other vendors have developed their solutions further since then," notes Pierick, "and though [Xerox's] DigiPath isn't the perfect solution, we decided to go ahead with it. It's robust enough and flexible enough that it provides a user-friendly solution for our customers."

Document Services, whose biggest customers are the PSU alumni association, the athletics department and the College of Agricultural Sciences, is in the middle of training for its new DigiPath system now and expects to go online within the next few months. Until that day, professors and staff members at Penn State will still be able send documents as e-mail attachments or by means of FTP or HTTP over the university's intranet.