Paving A Better Path

As general manager of his construction firm's paving division, Goss was in charge of marketing, sales and production. He had what the university was looking for. Though he lacked a printing background, the university saw his strengths and hired him.

"So I've spent the last 18 years learning about printing," laughs Goss, now director of University Printing Services and Materials Management. During that time, the lifelong Hoosier has guided the 36-employee in-plant through multiple technology changes, streamlining its staff while boosting business through marketing and customer service.