A Tradition Grounded in Print
Patrick O’Donnell, manager of Blue Cross Blue Shield of Michigan’s print operations, reflects on a long career and the evolution of the in-plant.
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After earning his undergraduate degree at Ferris State University—O’Donnell had high hopes of becoming a vocational teacher himself—he was quickly offered a position working for the owner of a quick-print franchise.
“I was hired as the general manager. I ran seven of the company-owned stores, and was also responsible for training all the new franchisees,” he says.
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Gretchen A. Peck
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