Orlando Magic: An In-plant Victory Story
After outsourcing its printing, the University of Central Florida endured a nightmare of inefficiency and expense. Now the in-plant's back and customers are happy again.
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Even after outsourcing the in-plant, Printing Services still had to handle some of the less pleasant details that come with printing.
"We did all the billing to the university departments," says Peters. "Total Graphics would then invoice the university and we would cut them a check for the jobs they completed."
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W. Eric Martin
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