Orlando Magic: An In-plant Victory Story
After outsourcing its printing, the University of Central Florida endured a nightmare of inefficiency and expense. Now the in-plant's back and customers are happy again.
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This sad chapter, though, came to an end two years ago when the university finally brought its in-plant back. And though the shop is still rebuilding, already customers are returning, profits are replacing deficits and praise is flowing.
"It's getting more positive all the time," remarks Ed Hindle Jr., print shop manager, "right up through our vice-president."
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W. Eric Martin
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