Orlando Magic: An In-plant Victory Story
After outsourcing its printing, the University of Central Florida endured a nightmare of inefficiency and expense. Now the in-plant's back and customers are happy again.
The in-plant has also regained the "right of first refusal" that it lost in 1993 with the outsourcing, and Hindle and Peters are currently figuring out how to smoothly bring all the departments back in line without upsetting anyone.
"We're still on the low end of everything," says Hindle, "so there's a lot more to come."
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