After outsourcing its printing, the University of Central Florida endured a nightmare of inefficiency and expense. Now the in-plant's back and customers are happy again.

By W. Eric Martin

Still Rebuilding

Even after two years, the in-plant is still in the rebuilding stages.

"We're doing the low-end materials like business cards, letterhead and envelopes," says Hindle. "We'll do some invitations and things like that, but all we have is one A.B.Dick 9840 with a T-head, as far as a press. We have a few Risos, as well, and just in this past year we've gotten into digital copying."