Open Houses Strut Your Stuff With Pride

• Don't get too technical in your tour. You can wow them simply by showing what you do. Using technical terms only confuses. Keep it in simple language and people will remember.

• Provide each of your staff with business cards, and be sure to have a table near the door with any promotional materials you have describing your department. Printed samples should be displayed throughout the entire facility—not just for the open house, but year-round.