From Mailroom To Manager
Wayne Guiney started off in the mailroom 42 years ago. That humble beginning grew into a burgeoning career that has saved millions of dollars for several of Canada’s biggest in-plants.
Since going all digital, he says the in-plant's customer satisfaction rating has risen and is now at 98.7 percent.
Guiney cautions that when you make a change like this you also have to ensure that your staff is fully trained on the technology. "If they're not trained properly, it's going to fail," he says. "I would never set them up to fail."
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