Ohio State UniPrint: Always A Team Player

"So, we turned around and began calling on a new prospect, University Development, and now we're doing almost all of their work," Roberts concludes.

The sales staff also strives to keep established customers out of the competition's clutches.

"When you don't have a sales force, you can lose current business," he adds. "Other printers are hungry and very active on campus trying to take our business."