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"It makes communication a lot easier," he says. The 9110 operator can tell the bindery when to expect the job, and customers can quickly find out when their work will be ready.

Though Williford acknowledges some initial difficulties with the 9110s, Danka was able to make adjustments, he says.

One 9110 is linked to a Xerox DigiPath front end. The other uses a Heidelberg front end and 65-ppm scanner. About 70 percent of the jobs going to these machines still arrive as hard copy, Williford says. At times, jobs are scanned at one location and e-mailed to one of the copy centers as PDFs.